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Return the new/unused item in the original box and/or packaging prepaid within 30 days of invoice, with a copy of the invoice for a refund/exchange/credit.
When returning an item the following procedure must be followed:
- Email us a request to get a return authorization code number prior to sending any items back. Please include your name, order number and phone number in your email. You can email your request to firstname.lastname@example.org.
- All returns must be accompanied by the original invoice and a return authorization code. "NO" returns will be accepted without BOTH.
- Return all new/unused item(s) in original unopened box and/or packaging within 30 days of invoice.
- Send the package back pre-paid (UPS or US Postal Service Insured) to:
Dan's Performance Parts
P.O. Box 2527
Valley Center, CA 92082
We do not refund any shipping charges. NO COD or freight-collect shipments will be accepted.
For more help regarding any damaged items received, please contact our customer service department.
A 20% handling and processing fee will be charged on all merchandise returned unless the error was ours. If an order is cancelled there will be a "Special Handling Fee" (also known as "Cancellation Fee") assessed. The amount of this fee is dependent on the progress of your order at the time of cancellation. A 20% restock charge may be assessed in addition to the cancellation fee. Each cancellation will be evaluated on a case by case basis. Contact Dan's Performance Parts for a Return Authorization Code prior to shipping any parts. If you have any questions please email us at email@example.com.
NO RETURN of books, tools, electrical parts or mounted wheels and rims.
Note: Due to variations in manufacturers shipping times, active backorders are kept open until filled or until Dan's Performance Parts is contacted by customer for a refund.