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Return the new/unused
item in the original box and/or packaging prepaid within 30 days of
invoice, with a copy of the invoice for a
refund/exchange/credit.
When returning an item
the following procedure must be followed:
1. Call during
business hours to get a return authorization code number
2. All returns must
be accompanied by the original invoice and a return authorization
code. "NO" returns will be accepted without BOTH
3. Return all
new/unused item(s) in original unopened box and/or packaging within 30
days of invoice.
4. Send the package
back pre-paid (UPS or US Postal Service Insured) to:
Dan's Performance
Parts, Inc.
P.O. Box 2527
Valley Center, CA 92082
Attn: Returns
We do not refund any shipping
charges. NO COD or freight-collect shipments will be
accepted.
For more help
regarding any damaged items received, please contact our customer
service department.
A 20% handling
and processing fee will be charged on all merchandise returned
unless the error was ours. If an order is cancelled there
will be a "Special Handling Fee" (also known as "Cancellation
Fee") assessed. The amount of this fee is dependent on the
progress of your order at the time of cancellation. A 20%
restock charge may be assessed in addition to the cancellation
fee. Each cancellation will be evaluated on a case by case basis. Contact Dan's Performance Parts,
Inc.
for a Return Authorization Code prior to shipping any parts. If
you have any questions please call our office at 760-751-0718.
No
return of books, tools, electrical parts or mounted wheels and
rims.
No
matter how hard we try, there will be times when a part is
invariably backordered. In the event that a manufacturer can not
meet the demands, we will do everything in our power to cross reference
that part with a comparable part.
Note: Due to
variations in manufacturers shipping times, active backorders are
kept open until filled or until Dan's Performance Parts, Inc. is
contacted by customer for a refund.
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